BPM: What should you look for?

[CDM]

What should people be looking for in a BPM solution?

[Mary BPM]

1)First, open standards based solutions: Most common industry standards for business process modeling include UML, XMI, BPEL, and BPMN. Its important for users to choose tools that are based on open standards so that they are quickly adaptable to a variety of environment & different uses.

2) Secondly, BPM solutions should combine market-leading software, industry expertise and best practices enabling organizations to better monitor, manage, analyze and take action to make smarter decisions, gain competitive advantage, and achieve greater performance results. For example, process modeling allows a customer to model and simulate their business processes to get an understanding of the perspective performance before deploying them. Adding monitoring capability allows the customer to better understand actual performance, measure against key performance indicators, and react to any deviations. Adding capabilities such as analytics would enable them to do root cause analysis. Through multiple sources, role-based dashboard views, the customer has analysis of business performance data within the contextual insight of the business. This includes data from multiple sources, including external sources. Collaboration enables users to take action based on the dashboard views. While individual capabilities each provide value, integrating the capabilities provides greater value.